Welcome to our Support Portal. Search for answers using the search box below,
or create a support ticket if you cannot find your answer.
Tip: Start typing in the input box for immediate search results.
Student Self-Term Activation Steps
Login to your account.
Click HERE for instructions to reset your eSTORM password.
Contact the Technology Assistance Center for help.
Go to the Manage Classes tile:
Look at the Program and Residency page:
If you do not have a Primary Program and Residency by Term, you will need to be term activated:
Click on the Term Activation link in the menu on the left of the page:
Select the term for which you want to be term activated in the Term drop down field.
- The term drop down will not include any terms for which the student is already term activated.
- In the screenshot below the student is available to select either Summer 2026 or Fall 2026:
Click on the Activate Now button once you have selected a term.
Click on the 鈥楻efresh鈥� button:
Click on the Refresh button until you receive a message the term activation is completed:
If necessary, repeat the steps to term activate for a different semester.
When you navigate back to the Program and Residency page, you will now see a primary program and your residency. You can proceed with enrolling by clicking Class Search and Enroll.
For help enrolling, click HERE.
Important Information
- If a student is not term activated, they will see a 鈥楿se Term Activation for desired terms to see enrollment dates.鈥� message if they look at the Enrollment Dates page.
- The 鈥楶rogram and Residency鈥� page available via the Search/Manage Classes tile can be used to confirm the student program/plan data.
- The student can only self-term activate for terms for which the shopping cart is open. The term drop down will not include any terms for which the student is already term activated.
- If the student has as active program/plan but they are not term activated they will be term activated for their active program/plan.
- If the student DOES NOT have an active program/plan, they will be activated in the 鈥楥E (Course Enrollee)鈥� program and the 鈥�0101 (Transfer Course Enrollee)鈥� plan. The student will need to contact Academic Advising to discuss a different program/plan if they are applying for Financial Aid.
- If the student receives the 鈥楴o terms are currently available for activation鈥� on the Term Activation page it means they are already term activated for all of the available active terms with open shopping carts.
- If a student has never submitted a UGRD app, or has never been admitted to a program previously, they will need to submit a UGRD app before they will be allowed to use the self-term activate process.